TERMS & CONDITIONS

Introduction

Welcome to Absurd Laboratory. These terms and conditions govern your use of this Website (including any sub-domains, unless otherwise stated) and form an agreement between you (the User) and Absurd Laboratory, the owner and operator of this Website.

Please take a moment to read through these terms carefully, as they outline your rights and responsibilities when using our site. By continuing to use the Website, you agree to be bound by these terms. If you do not agree, we kindly ask that you discontinue use of the Website.

For the purposes of these terms, "User" refers to any third party accessing the Website who is not employed by or engaged as a consultant to Absurd Laboratory. You must be at least 18 years of age to use this Website.

Intellectual Property & Acceptable Use

All content on this Website — including text, graphics, images, audio, video, software, and underlying code — is the property of Absurd Laboratory, our affiliates, or relevant third parties, unless uploaded by Users. This content is protected by copyright, trademarks, database rights, and other intellectual property laws.

You are welcome to view and display our content for your own personal, non-commercial use. However, reproduction, modification, distribution, or commercial use of any content without our prior written permission is not permitted. Nothing on this site should be interpreted as granting any licence or right to use our trademarks or logos without explicit written consent.

Acceptable Use

We ask that you use this Website responsibly. The following uses are not permitted:

• Any activity that damages, disrupts, or interferes with the Website or other users' experience
• Any conduct that is harmful, unlawful, abusive, harassing, threatening, or otherwise objectionable
• Reproducing or distributing copyright-protected content without authorisation

Links to Other Websites

Our Website may contain links to third-party sites for your convenience. These sites are independent of Absurd Laboratory, and we do not control or take responsibility for their content. The inclusion of any link does not imply our endorsement of that site or its operators.

Website Availability & Disclaimers

We work hard to keep the Website running smoothly, but our services are provided on an "as is" and "as available" basis. While we take reasonable steps to ensure security and accuracy, we cannot guarantee that the Website will always be error-free or uninterrupted.

Absurd Laboratory reserves the right to modify, suspend, or discontinue any part of the Website at any time. We are not liable for any disruption or unavailability of the Website or its services.

Limitation of Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any matter that cannot be excluded under applicable law.

To the fullest extent permitted by law, Absurd Laboratory is not liable for any business losses (including loss of profits, revenue, or goodwill), data loss, or any indirect or consequential damages arising from your use of the Website or events beyond our reasonable control.

Sales & Pricing

All prices are listed in Hong Kong Dollars (HKD) unless otherwise stated. Where other currencies are displayed, these are estimates based on current exchange rates — the final amount charged will be confirmed at checkout and may vary due to currency fluctuations. We reserve the right to update pricing at any time.

Shipping & Delivery

Delivery timeframes shown at checkout are estimates and cannot be guaranteed. Delays caused by carriers, customs, or circumstances beyond our control are outside our liability. Any customs duties, import taxes, or destination-country charges are the responsibility of the buyer. By placing an order, you acknowledge and accept these conditions.

Order Cancellation

We begin processing orders promptly after confirmation, which means we're unable to accommodate cancellations or modifications once payment has been processed. We encourage you to review your order carefully before completing your purchase.

Product Descriptions

We do our best to represent our products accurately — including colours, textures, and details. However, appearances may vary slightly depending on your device's screen settings. These variations are not considered defects and do not qualify as grounds for return or exchange.

Returns & Refunds

We stand behind the quality of everything we make. All sales are final; however, if you receive an item with a manufacturing defect or an incorrect product, we will make it right — covering all return shipping costs and sending a replacement at no charge.

By completing a purchase, you acknowledge and agree to this policy. For full details, please visit our Return & Exchange Policy page.

General

These terms may be updated from time to time. We encourage you to check back periodically to stay informed of any changes. Continued use of the Website constitutes acceptance of the revised terms.

Your rights under these terms are personal to you and may not be transferred. We may transfer our rights where your interests are not materially affected.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. These terms represent the entire agreement between you and Absurd Laboratory regarding your use of the Website.

This agreement is governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Privacy

We respect your privacy and are committed to protecting your personal information. When you place an order or register with us, we collect necessary details — such as your name, email, address, and payment information — solely to process and fulfil your order.

Your saved payment details are never shared with third parties and are handled exclusively through our secure Payment Service Provider. We may share your contact details with our courier partners for delivery purposes only.

We may occasionally send you marketing updates, but only in line with your stated preferences. We do not sell your personal data to third-party marketing companies.

Contact Us

Have a question or concern? We'd love to hear from you.
📧 info@absurd-laboratory.com